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Emergency Duty Team (for Out Of Hours Emergencies)

The Emergency Duty Team provides contact for Children’s and Adult Social Care enabling members of the public and practitioners wishing to raise concerns about a child or adult, outside of the opening hours of the Integrated Access and Referral Team (i-ART)

Who to contact

01244 977277
(secure): / (ordinary):
Online referral form for Integrated Access and Referral Team and Emergency Duty Team (out of hours)

Note: Please do not use email to send referrals to the Emergency Duty Team.  Ensure that any emails sent to this address do not contain any personal information about specific children or young people, as this is not an encrypted email address.

If you wish to use email, then please note the following points.  The Children and Young People's Service has implemented CJSM secure email.  The CJSM secure email address can also be used as a safe and secure method to send completed referral forms to the team.  If you are not using secure email, then no personal information about specific children or young people should be contained in any email sent to us.

Where to go

Cheshire West & Chester Council
Wyvern House

Time / Date Details

Session Information
4.30 pm to 8.30 am from Monday to Thursday
from 4pm on Friday and 24 hours at weekends and bank holidays

Local Offer

Local Offer Age Bands
Transition to adulthood 14 +
Pre and Post Birth < 0 - 2 years
Secondary 11 - 16 years
Early Years 2 - 5 years
Primary 4 - 11 years


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