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Disabled Children and Young People Service

The service will primarily support disabled children and young people with more complex needs up to the age of 25 and will also provide information, advice and guidance and an outreach service in the community, helping service users navigate the system in order to access the right services at the right time.

This will create a more joined up service; the social work function, family support function, Pinewood and the Transitions Team will be managed on a day-to-day basis by a single senior manager. Please refer to the service structure for details.

The integrated team (0-25 years) will consist of social workers and family case work staff at different levels. Social workers will focus on safeguarding issues and the most complex cases, such as child protection and looked after children. The family support function will deliver targeted early intervention and support for complex cases and when required, family case workers will work alongside social workers to support safeguarding cases. The transitions function will deliver Care Act assessments and start preparing young people for adulthood from 16 years onwards.

The integrated team will use both social work assessments and early help assessments. Family case workers could be the lead professional in a Team Around the Family (TAF), or a key worker, dependent on the needs identified and support required.

Who to contact

0300 123 7047 - Integrated access and referral team (I-ART)
01244 977277 - Emergency Duty Team (for out of hours emergencies)
Email (ordinary): / Email (secure):

Where to go

Council Offices, 4
Civic Way
Ellesmere Port
CH65 0BE

Time / Date Details

Session Information
Office Opening times - Monday - Thursday - 8:30 am - 5:00 pm, Friday 8:30 am - 4:30 pm
Outside of office opening times - contact - Emergency Duty Team (for out of hours emergencies). Monday - Thursday - 4:30 pm - 8:30 am, Friday 4:00 pm on Friday and 24 hours at weekends and bank holidays

Other Details


Table of costs
Table of costs
AmountCost Type


Age Ranges
0 - 18 years old
Areas Covered
Ellesmere Port
Chester Rural North
Referral Details

The Integrated access and referral team (I-ART) will pass the referral Disabled Children and Young People Service who will then carry out an Initial Assessment of the child or young person within seven working days.

Restrictions on Eligibility - To receive a service a child must fall within the definition of a ‘child in need’. This will be decided by a social worker on completion of an Initial Assessment.

To receive a service children and young people are likely to have one or more of the following impairments or conditions which impact on their life:

  • Severe learning impairment;
  • Severe and permanent physical impairment;
  • Communication impairment which has permanent and substantial effect on the child’s life.
  • A life-limiting health condition;
  • Younger children with developmental delay;
  • Sensory impairments.
Referral criteria
Referral criteria
Self Referral
Via Gp Or Health Professional
Via Social Care

Local Offer

Local Offer Age Bands
Transition to adulthood 14 +
Pre and Post Birth < 0 - 2 years
Secondary 11 - 16 years
Early Years 2 - 5 years
Primary 4 - 11 years
SEN Provision Type


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