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Autism Service - Specialist School Support (Education)

Our Role

The Autism Service is a service for mainstream schools aiming to improve inclusion and provision for pupils with Autism or related Social Communication difficulties.

Special Needs Coordinators (SENCOs) in mainstream schools contact the Autism Service when they need advice and support to meet the needs of children with social and communication difficulties and Autism Spectrum Conditions. Schools must have parental consent to make a request to the Autism Service.

Who We Are

The Autism Service is a multi-professional outreach service, comprising individual specialist professionals with additional qualifications and experience in Autism Spectrum Conditions.

Specialist teachers have overall responsibility for individual cases. Following a request for consultation from school, a lead teacher will be assigned and co-ordinate the involvement of other specialist staff as appropriate.

For further details please see our service flyer.

What We Do

Involvement of the Autism Service is a short term support, targeted on areas of need agreed with school staff and parents. Schools share any reports from the Autism Service with parents. Parents can request the report if they have not received them following a visit from a member of the Autism Service.

The Autism Service also provides an annual programme of training for mainstream school staff aimed at developing the skills and understanding of school staff.

Please note: The Autism Team does not provide formal diagnosis of Autism Spectrum Conditions.

During the course of Autism Team involvement the team may:
  • Consult with staff, parents and/or other professionals
  • Observe the child/young person in school
  • Make recommendations about strategies, resources or available training. This may include social skills, emotional awareness, managing anxiety or problem solving strategies.
  • Work directly with pupils on an individual, group or whole-class basis.
  • Provide specialist assessments, time-bound interventions and/or training for staff.
  • Monitor progress over a fixed term.
  • Attend multi-agency meetings where appropriate, which may include a TAF, Annual Review or may sit on a Diagnostic Pathway panel.
  • Parents should contact the Special Needs Coordinator in their child’s school if they are concerned about their child at school. Schools liaise with the Autism Service directly.
  • Parents may wish to contact the Information, Advice and Support Service (IASS) who can direct them onto other local support.

Supporting Social Communication Award 

Some schools in Cheshire West and Chester have gained a Supporting Social Communication award from the Cheshire West and Chester Autism Service. This is in recognition of their work to improve autism friendly practice across the whole school setting through active participation in a training programme led by the Autism Service.

Parents may wish to enquire at their child’s school or a school they may be looking at to see if the setting has the award.


So that we can work with families to improve our Service we have established a Parent Voices group as a point of contact to gain feedback. This group currently comprises 12 families who have been specifically selected to represent a cross section of the children we support with social communication difficulties. The group receives a regular newsletter by email and is occasionally contacted in order to provide feedback on different aspects of the Autism Service. On occasion members of the group may be invited to a meeting, but mostly the group operates via email.

We welcome new members to the group but need to make sure that the cross section across the Service is maintained. Members should be aware that we might only contact part of the group if the feedback required is for something specific e.g. an issue relating to a particular Key Stage. Please click on the link below for further details.

Parent Voices Information


Who to contact

Contact Name
Julie Morley
Contact Position
Head of Specialist Teaching Services
01606 274345

Where to go

Wyvern House
The Drumber

Time / Date Details

When is it on
Monday - Friday - 8:30 am - 4:30 pm - during term time

Other Details


Table of costs
Table of costs
AmountCost Type


Age Ranges
5 - 19 Years Old
Areas Covered
All Areas Of Cheshire West And Chester
Referral Details

There is no waiting list for our service.

We obtain views of our customers by direct contact and regular feedback through schools and settings

Restrictions on Eligibility School age children from Year 1 onwards.

Referral criteria
Referral criteria
Via School
Other notes

There is no waiting list for our service.

We obtain views of our customers by direct contact and regular feedback through schools and settings

Local Offer

Local Offer Age Bands
Secondary 11 - 16 years
Early Years 2 - 5 years
Primary 4 - 11 years


Rated 4.744186046511628 out of 5
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Excellent Service but have to wait
This team of experts are fantastic and really helped my son at school when he was struggling in Year 2. The strategies they put in place worked very well and brought his anxiety levels down quickly.  It was just a longer wait than I would have hoped. 
A review of the Autism Team
A very beneficial service, offering great autism specific advice.
Autism Team
I found this service a great help to my son, myself and family.  Staff gave me some fantastic strategies to use, that worked for my son brilliantly.  This service also put me forward for an Early Bird Plus Course, which was second to none with information, help and support.  It made me see our situation in a whole different light, I deal with things so much better now.  We have had a really positive outcome since having this service on board.  To sum it up the service is friendly, approachable, informative, supportive and a huge help to understand your Autistic child. I couldn't thank this team enough.
Excellent Support
We have received excellent help, advice and support for our daughter. The team worked through a programme to help her with her social skills which really gave her confidence and more understanding of social situations. When she was having a very difficult time last year in school we quickly got excellent help and advice, also the support provided to the school at that time was fantastic. Working together we were able to significantly reduce her anxieties and help her to function better in school as well as at home.
Couldn’t have been more helpful
Couldn’t have been more helpful. We are extremely grateful for the service the autism service team provided.
Service offered a very high standard
I feel the service offered was of a very high standard. I felt the needs of my son were the main priority and that the time spent with the team has been very influential. The only negative is that this service is limited due to the high demand of the service.
Thank you so much for everything!
The Autism Service has personalised all aspects of their input to our family and child’s need. Thank you so much for everything!
Please can you re-name your service as I understand you support children who don’t have Autism but just need some extra support with listening and retaining information.
Listened and understood
I felt listened to and they understand my child.
Listened and understood
I felt listened to and they understand my child
Learned so much
I have learned so much from the Autism Team and I feel very comfortable to ask and questions I need to.
Change our lives
You have changed both our lives…I have recommended a friend to the service.
Very happy
I feel very happy with the support
Pleased with the support
We are very pleased with the support for our son from the Autism Service. He seems a lot happier in school and remembering more.
You listened to my son and let him have his voice which is important to both him and us as parents. 
I got more information than I expected, Thank you.
Excellent support
my daughter received excellent support, advice and followings from the Autism Service and we are very pleased about the progress  she has made in the time given.
Excellent support
Excellent support for my child so far, very happy with the help.
Consistent Advice and Support
The specialist teacher has consistently given constructive support and advice.
Thank you
Thank you for your help. 
Home visit made the most impact, the joint visit between Family worker and Service TA was invaluable and allowed me the opportunity to share my feelings and challenges.
Accessing the service
It was very difficult to access the service, the situation was very bad at home before we could access the service.
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