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Integrated Access and Referral Team (i-ART)

This single integrated front door (i-ART) will support professionals and members of the public with concerns about the welfare of a child, families requiring a multi-agency response and individuals affected by domestic violence and abuse.

This service replaces the Contact and Referral Team (CART) and the Early Support Access Team (ESAT).

To view the Integrated Access and Referral Team (i-ART) pathway, please click here.

Who to contact

If you have a concern abut a child's welfare, or that of an adult affected by domestic violence and abuse contact:
0300 123 7047
Secure e-mail: / Ordinary e-mail:
Online referral form for Integrated Access and Referral Team and Emergency Duty Team (out of hours)

Where to go

Wyvern House
The Drumber

Time / Date Details

Session Information
Monday - Thursday - 8:30 am - 5:00 pm, Friday 8:30 am - 4:30 pm
Outside of these hours if you have concerns relating to a child's welfare contact the Emergency Duty Team on 01244 977277. Police can also be contacted on 0845 458 0000 (999 in an emergency).

Other Details


Table of costs
Table of costs
AmountCost Type


Age Ranges
0 - 25 years
Areas Covered
All Areas Of Cheshire West And Chester
Referral criteria
Referral criteria
Via Gp Or Health Professional
Via Camhs (Child And Adolescent Mental Health Services)
Via Housing Advice
Via Independent Living Team
Via Jobcentre Plus
Via School
Via Social Care
Via Voluntary Agencies
Via Youth Offending Team
Other notes

We obtain views from our customers from our practitioners via working groups and questionnaires as part of benefits realisation.

Local Offer

Local Offer Age Bands
Pre and Post Birth < 0 - 2 years
Secondary 11 - 16 years
Early Years 2 - 5 years
Primary 4 - 11 years


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