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    Information & guidance

    Carer Lead Liaison Officer

    Jo Jewell, Carers Liaison worker based in the Strategic Commissioning Team, works alongside the Strategic Commissioning Team and Health and Social Care and third sector staff to ensure that carer issues are addressed as quickly as possible and that carers are supported by having access to the More…
    Cheshire West & Chester Council, 58Nicholas StreetChesterCH1 2NP
    01244 973332

    Carers Survey-Help us shape future carers’ services

    Like other councils across the country, Cheshire West and Chester Council is about to undertake this year’s Carers Survey. The survey helps both the council and national government understand what carers think about the services they receive and the impact of caring on their quality of life. More…

    Dementia Support Service, Age UK

    Finding out that you or someone you care for has been diagnosed with dementia can be a very anxious time. At this time you may be in need of additional support and reassurance. Our new Dementia Support Service will be able to provide an individualised service that is based upon your personal More…
    Age UK Cheshire4 Queen StreetChesterCH1 3LG
    (01606) 305 029

    Dial West Cheshire Shopmobility

    Daily Hire & Membership Daily hire of mobility scooters, powered and manual wheelchairs to enable people with mobility difficulties to access shops and other facilities in Chester city centre and Ellesmere Port. You can request a booking using our online form or call us on the numbers below. More…
    Kaleyards car parkoff Frodsham StreetCheshireCH1 3JH
    01244 312626 Chester 0151 355 1420 Ellesmere Port

    Information & Advice, Age UK-Chester

    Age UK Cheshire's Information and Advice Telephone Service can offer help on a range of issues including health, housing, travel, money, welfare benefits and community care.  We also stock a wide range of information guides and leaflets, which you can access online, or we can post out to you. You More…
    Age UK Cheshire4 Queen StreetChesterCH1 3LG
    01244 401500

    Safeguarding - How to report a concern or abuse

    If you have concerns which require immediate action, phone 999. What is Safeguarding? Adult Safeguarding is concerned with protecting adults who have care and support needs from abuse or neglect.  It is an important part of what many public services do and a key responsibility of local More…
    0300 123 7034 (Community Access Team) 01244 977277 (Emergency Duty Team - out of office hours) 101 (Police non-emergency) 999 (Police emergency) 0300 123 8 123 (General Enquiries regarding safeguarding)

    Vale Royal Disability Services (VRDS) - Information Services

    VRDS Information Services VRDS supplies clear and concise information covering a wide range of different topics relating to disability. Each VRDS location provides free, independent and confidential disability information to disabled people, their families and carers. This covers topics More…
    Vale Royal Disability Services, 3-4 Hartford Business CentreChester RoadHartfordNorthwichCW8 2AB
    01606 888400

    Vision Support Cheshire

    Vision Support is a Regional Charity recognised as the leading provider of local support and services to people of all ages living with a vision impairment. We work closely with local authorities and other organisations to ensure we reach as many people as possible, offering specialist advice More…
    Ground FloorThe Rope WorksChesterCheshireCH1 4DG
    01244 381515

    Welbeing Telecare Service

    Welbeing is the chosen partner of Cheshire West and Chester Council in supporting older and vulnerable people, assessed with having a critical or substantial need, to remain independent at home. Lifeline Personal Alarm is a quick and simple way of getting help at the press of a button if you have an More…
    BN21 3UT
    03301115020

    West Cheshire Wheelchair Service

    The Wheelchair Service assesses and supplies bespoke wheelchairs, special seating and pressure distribution cushions for adults and children with long-term mobility problems. We provide: ongoing review and assessment of mobility needs for both powered and non powered wheelchairs More…
    Poole CentreNew Grosvenor RoadEllesmere PortCH65 2HB
    0151 357 1070* *outside of business hours you are able to leave a message on our answering machine which is checked every morning 0800 834 829 - Ross Care Services provide emergency repairs and maintenance support for users of the service seven days a week (including bank holidays), 8:00am – 11:00pm.
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