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NEW: Carer's Survey; Help us shape future carers’ services

Like other councils across the country, Cheshire West and Chester Council is about to undertake this year’s Carers Survey. The survey helps both the council and national government understand what carers think about the services they receive and the impact of caring on their quality of life.

Since the last Carers Survey took place, an action plan has been developed to address issues raised in the previous survey, which is monitored by senior managers. Examples of actions include:

  • Implementation of training for Council staff to raise awareness of the importance of the role of carers
  • Workshops for social work teams on identification, data input, guidance and interventions
  • Step-by-step guidance and training for staff on how to record information on the Council’s Liquid Logic system to improve data quality.

The survey follows NHS guidelines and it will be posted to a random sample of carers aged 18 and over who are registered with the Council. If you receive a questionnaire, we would be very grateful if you could fill it in so that we can understand your views.  The survey is confidential and results will only be used to improve services for carers.

Questionnaires will be posted out in mid-October with a closing date of Monday 19th November.

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